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Review with counsel before first paid use. Not legal advice.
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Alberta law intended unless counsel advises otherwise. Replace blanks before signing.
1. Parties
| Vendor |
ShopOps Inc., operating as ShopOps (“Vendor”) · admin@shopops.ca · Calgary, AB
Legal / corporate name:
|
| Customer |
Legal name: (“Customer”) |
| Shop name | |
|---|
| Primary contact |
Name
· Email
· Phone
|
| Billing address | |
|---|
2. Flat fee + optional updates (CAD)
Flat fee (required): $3,500 · $1,750 deposit on signing · balance on go-live. After go-live, Customer/owner keeps and uses the system with no monthly required — just uses it. Owner owns the server; Developer maintains. Optional update plan below (check one if wanted — not required to keep using).
☑ Flat fee · keep & use
(default)
|
$3,500 one-time. Customer/owner keeps the system and may use it indefinitely with no monthly fee. No automatic software updates unless an optional plan below is selected. Owner owns the server; Developer maintains only when needed. |
| ☐ Optional · updates monthly |
$199 / month for software updates + support. Not required to keep using ShopOps. Cancel with 30 days notice. |
☐ Optional · updates annual
(~16% less)
|
$2,000 / year flat (~16% off $199×12 = $2,388 · save $388/year). Same as updates monthly, billed annually. Not required to keep using ShopOps. |
| Tax (GST if applicable) | |
|---|
| Selected path notes | |
|---|
Go-live start:
· Target go-live:
3. Scope included
- ShopOps for Customer’s single shop: after flat fee, Customer/owner keeps and uses the system; owner owns the server; Developer maintains only as needed
- Modules: quoting, job pipeline, field measure/digitize, fabrication/shop, install, timeclock, VIP portal as available
- Optional public marketing pages rebranded with Customer assets
- Import of active rates + jobs from Customer CSV/spreadsheet (reasonable effort; not full history)
- Support: email/chat, business hours America/Edmonton, during pilot
4. Out of scope (unless change order)
- CNC / Flexijet / hardware
- Custom development beyond agreed setup
- Full historical data migration
- On-site travel (unless quoted separately)
5. Data & IP
- Customer Data (clients, jobs, rates, invoices) remains Customer’s
- Product (software, templates, docs) remains Vendor’s
- On termination, Customer may request export of Customer Data within 30 days
- Customer will not reverse engineer, resell, or sublicense the Product
- Vendor will not use Customer Data to sell fabrication services competing with Customer
6. Acceptable use & security
- Customer is responsible for staff passwords and access control
- No unlawful use; no loading third-party personal data without lawful basis
- Demo credentials must be changed after go-live
7. Warranty & liability (pilot)
- Software provided as-is during pilot; Vendor will use reasonable efforts to fix material bugs
- No guarantee of uninterrupted uptime during pilot
- Vendor’s total liability under this form is limited to fees paid by Customer in the prior 3 months
- Neither party is liable for indirect or consequential damages
8. Payment
E-transfer / wire to:
Deposit due on signing: $1,750 · Invoices due net 7 unless noted
Late amounts may pause access after written notice.
9. Signatures
By signing, Customer agrees to this pilot order and the terms above.
|
Customer |
Vendor (ShopOps Inc.) |
| Name | | |
|---|
| Title | | |
|---|
| Signature | | |
|---|
| Date | | |
|---|
Internal checklist (Vendor)
- Deposit received
- Logo + brand colours
- Tax rate + company legal name
- Staff list + roles
- Rate sheet file
- Domain / instance provisioned
- Passwords rotated from demo defaults
- Go-live training scheduled
Questions: admin@shopops.ca · https://shopops.ca
